Water Utility Billing

The City of McCall manages water services within city limits through its Water Distribution division. This division handles maintenance, seasonal water turn-ons/offs, 24/7 emergency call-outs with a 30-minute response time, replacement or repair of aging/leaking services, water meter installation, fire hydrant repair/replacement, meter reading for utility billings, construction and maintenance of three upcoming water booster stations and tank sites, inspection of new water lines and services, and flushing slow-use water mains to ensure safety and cleanliness. If you have questions or concerns regarding these water services please contact our Water Systems Manager, Sabrina Sims, at 208-634-7802  or Public Works 208-634-5580 or visit www.mccall.id.us/water.

The utility billing department is responsible for billing water services provided by the Water Department, please contact them at 208-634-4803 or email utility-billing@mccall.id.us

The City of McCall does not handle power, sewer, or trash services.  Here are some helpful links to those service providers:

- Idaho Power: 1 (800) 488-6151 or www.idahopower.com

- Lakeshore Disposal: 208-634-7176 or www.wasteconnections.com/lakeshore-disposal

- Payette Lakes Recreational Water and Sewer District (PLRWSD): (208) 634-4111 or https://plrwsd.org

- Valley County: www.co.valley.id.us

Important - PDF   forms or documents should be saved  (downloaded) to your computer before use. Some forms may not appear or function correctly when viewed or filled out within some web browsers. 


Utility Billing Forms Available Here

The McCall Utility Billing Department is now accepting credit card payments online. There will be a 4% transaction fee charged by the payment service provider for the use of the credit card. You may set up an account online to view your statements and make a payment. You will also have the ability to have your statement emailed to you instead of receiving a paper statement. If you would like to initiate any of the above services please click below (this will take you to a secure payment website):

Online Utility Billing Access

The McCall Utility Billing Department also accepts cash and check payments at City Hall during business hours, or after hours in the drop box located at 216 E. Park Street, and Auto Pay payments at no charge. If you wish to sign up for autopay, please click here for the form to print, complete, and mail to City of McCall, 216 E. Park Street, McCall, Idaho 83638. Please enclose a VOIDED check (or voided photocopy) with your payment authorization form.

Staff Contacts:

Bobette Steffler, Utility Billing Specialist
(208) 634-4803
(208) 634-4493 (fax)

Linda Stokes, Treasurer
(208) 634-2103
(208) 634-4493 (fax)

We value your participation in the City budget process! Please use this email link to ask questions, make suggestions, or raise issues related to City budget issues.
As always, feel free to call us at 208-634-7142.